on the P&L, why I can't hover over the line item to get details?

not all line items will show the magnify glass and double click for details.  Is there a preference that needs to be set up ?  


Pleased to have you here in the Community, sue

Let’s perform some troubleshooting steps so you’ll be able to hover the line items on the P&L report.

It’s possible the columns won’t resize or the QuickZoom feature doesn't work when viewing a report in QuickBooks Desktop (QBDT).

QBDT looks at individual transaction lines. It also uses a concept called Source and Targets to apply accounting principles and processes. To learn more about how QBDT manages reports, you can check out this helpful article: Understand Reports.

If you’re running the Profit & Loss Detail report, all line items can be hovered to get the details. You can see the first screenshot to serve as your visual reference.

If you’re generating other P&L types, such as the Profit & Loss Standard report, only the amounts can be hovered. Please see the second screenshot below for your reference.

Since not all items aren’t showing the magnifying glasses, there isn’t an option to set this up on the preferences since this is a default report set.

To help fix this, let’s first change the double-click speed on your computer if you’re using a single monitor.

When the triangles are on either side of the amount you want to QuickZoom, press the Enter key. If the report opens, let’s check the mouse settings in Windows by performing the steps below:

  1. On your keyboard, press Windows+R to open the Run Command.
  2. Type in Control, then choose OK.
  3. Open the Mouse control panel.
  4. Lower the Double Click Speed and choose OK.

Second, let’s run the reboot.bat. This way, it e-registers QuickBooks-related .DLL and .OCX files in Microsoft Windows.

Third, let’s repair Microsoft .Net Framework. By doing so, it will automatically diagnose and fix damaged .NET Framework issues.

If you’re using a dual monitor, you can unmaximize QuickBooks and manually stretch the program to fit the screen. You can also run the program on the primary monitor. Then, you can perform the steps below:

  1. With QuickBooks on your secondary monitor, select the Restore button in the top right corner.
  2. Manually move all the edges of your QuickBooks window to the viewable edge of your secondary monitor.

Please update me how it goes on your end, sue. I’d encourage dropping a comment below if you need further assistance. I’ll gladly help. Thank you for doing business with QuickBooks!

Was this answer helpful? Yes No
Default user avatars original
IntuitRaymondJay , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.