on the P&L, why I can't hover over the line item to get details?

not all line items will show the magnify glass and double click for details.  Is there a preference that needs to be set up ?  

Answer

Pleased to have you here in the Community, sue

Let’s perform some troubleshooting steps so you’ll be able to hover the line items on the P&L report.

It’s possible the columns won’t resize or the QuickZoom feature doesn't work when viewing a report in QuickBooks Desktop (QBDT).

QBDT looks at individual transaction lines. It also uses a concept called Source and Targets to apply accounting principles and processes. To learn more about how QBDT manages reports, you can check out this helpful article: Understand Reports.

If you’re running the Profit & Loss Detail report, all line items can be hovered to get the details. You can see the first screenshot to serve as your visual reference.

If you’re generating other P&L types, such as the Profit & Loss Standard report, only the amounts can be hovered. Please see the second screenshot below for your reference.

Since not all items aren’t showing the magnifying glasses, there isn’t an option to set this up on the preferences since this is a default report set.

To help fix this, let’s first change the double-click speed on your computer if you’re using a single monitor.

When the triangles are on either side of the amount you want to QuickZoom, press the Enter key. If the report opens, let’s check the mouse settings in Windows by performing the steps below:

  1. On your keyboard, press Windows+R to open the Run Command.
  2. Type in Control, then choose OK.
  3. Open the Mouse control panel.
  4. Lower the Double Click Speed and choose OK.

Second, let’s run the reboot.bat. This way, it e-registers QuickBooks-related .DLL and .OCX files in Microsoft Windows.

Third, let’s repair Microsoft .Net Framework. By doing so, it will automatically diagnose and fix damaged .NET Framework issues.

If you’re using a dual monitor, you can unmaximize QuickBooks and manually stretch the program to fit the screen. You can also run the program on the primary monitor. Then, you can perform the steps below:

  1. With QuickBooks on your secondary monitor, select the Restore button in the top right corner.
  2. Manually move all the edges of your QuickBooks window to the viewable edge of your secondary monitor.

Please update me how it goes on your end, sue. I’d encourage dropping a comment below if you need further assistance. I’ll gladly help. Thank you for doing business with QuickBooks!

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IntuitRaymondJay , Community Support Specialist
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