I just began using this program 2 days ago and I know it's not the right fit for me. How do I end my subscription?

Answer

Hi, 3ofusma,

It has been our pleasure being part of your business. But we fully understand the reason why you want to cancel your account.

 If you have subscribed through a web browser, follow these steps:

  1. Login to your QuickBooks Self-Employed account using this link https://selfemployed.intuit.com/login.
  2. Click the Gear icon on the upper right hand.
  3. Select Billing Info in the drop-down menu.
  4. Click Cancel now in the Cancel section.
  5. Enter a reason for cancelling.
  6. Click Cancel Subscription.
  7. Click Cancel subscription one more time, or if you have changed your mind, choose Keep your subscription.

Moreover, if you have subscribed via the mobile app, you can check this article for more detailed information: Cancel your QuickBooks Self-Employed mobile subscription.

However, if you have experienced any challenges in cancelling your account, you may need to directly contact QuickBooks Self-Employed support through this link:

How to Contact QuickBooks Self-Employed Support?

Once you have cancelled your account, you won’t have access to your data. We recommend saving what you need prior to cancelling.

If you have further inquiries please let me know. I will gladly additionally help you. Have a great day!

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