How do I resolve PS033 error after terminating payroll service?

I was using QB payroll service, which I terminated after retiring. This error happens every time I open QB.

Answer

Glad to see you here again with us, Berni,

Let me get the help you need to get past PS033 error.

Error PS033 is caused by a damaged file in the CPS folder. To resolve this error, here’s what you’ll need to do:

  1. Download the latest payroll tax table.
  2. Rename the QuickBooks CPS folder.
  3. Turn off User Account Control (UAC).
  4. Restart and troubleshoot in safe mode.

For more information and detailed troubleshooting steps, here’s an article that you can check on: PS033 error: QuickBooks can’t read your payroll setup files.

That'll do it. If you need further assistance with the steps, you can always contact our Customer Care Support Team. They have specific tools like screen sharing to walk you through.

To contact us, here’s how:

  1. Click this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose the QuickBooks Product.
  3. Select your QuickBooks Desktop version.
  4. On the Contact Us page, select a topic.
  5. Click on Get Phone Number button to see the support number.

You are always welcome to come back in if you have further questions concerning your QuickBooks Desktop account. I’m always here to help.

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