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I have a issue need helped.
I have file company.qwc but it not add to web connector, my site have already turn on SSL.
Your site https://staging.glaciertanks.com/.
Please tell me what the error is.
Thanks.
File Content:
<?xml version="1.0"?>
<QBWCXML>
<AppName>Query Company</AppName>
<AppID></AppID>
<AppURL>https://staging.glaciertanks.com/qbdesktop/connection_company/sync</AppURL>
<AppDescription></AppDescription>
<AppSupport>https://staging.glaciertanks.com/support.php</AppSupport>
<UserName>Magento</UserName>
<OwnerID>{2A364E95-7FCB-3DE9-A9B8-F30A245C87B9}</OwnerID>
<FileID>{12FA9CD3-6403-D47A-3BAF-07D649EA8F23}</FileID>
<QBType>QBFS</QBType>
<Scheduler>
<RunEveryNMinutes>10</RunEveryNMinutes>
</Scheduler>
<IsReadOnly>false</IsReadOnly>
</QBWCXML>
Hello, Vuong.
The error you’re having indicates a web service is using a cert URL which needs authentication. To fix this, you can reach out to the application provider for further assistance.
Though, if you’re still having errors after reaching the application provider, I’d recommend reaching out to our developers. You can get in touch with them through this article: https://help.developer.intuit.com/s/phone-support.
Please visit as here again if you have other questions about QuickBooks.
I already add line <CertURL>https://staging.glaciertanks.com/</CertURL> but it still error.
Hi there, @Vuong.
Allow me to step in and help direct you to our helpful support that can assist you with this error.
We have a separate forum for the developer that'll help isolate this issue further. Since you're using a third-party platform, I'd suggest reaching out to our Intuit Developers Support Team.
Here's how:
This will get you on the right track. Please feel free to drop by again in the Community if you have other questions about your Web Connector. I'll be here to help you out.
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