Is there a better workaround for accepting the return of an item sold at HQ in a remote store aside from making a quantity adjustment?
The remote stores cannot see the sales history of other remotes or HQ so they get a blank screen when they try to scan a sales receipt from another store. In the case of a return or exchange this means we cannot generate a new receipt for the customer and my reports are getting thrown off by items vanishing out of inventory with adjustment memos. In 5 years this has only happened a couple of times. I looked around the community but I had not seen this specific question asked so I am hoping someone has a better solution they will share.