Is there a way of stopping a script error when opening a new company - relates to a community web address and happens every time an entity is accessed?

This error message will eventually stop appearing but then begin again the next time a company is opened. How do we prevent this from occurring? There is a specific URL - we want to stop this from happening if we can!



Hi there, Priley.

Let’s work together to get rid of the Script Error so you can successfully open your company file.

Errors like this occur when QuickBooks tries to connect to your Internet Explorer but is blocked by webpage issues. To stop this from happening, we can try configuring your Internet Explorer by following these steps:

  1. Open Internet Explorer.
  2. Click the Tools (gear) icon, then select Internet Options.
  3. Go to the Security tab.
  4. Click the Trusted Sites icon.
  5. Select Sites and then enter * and *
  6. Uncheck the Require server verification (https:) for all sites in this zone box.
  7. Select Add.
  8. Click Close, then OK.
Once done, try to open your new company file again. 

Keep me in touch if there's anything else I can assist you with.

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IntuitKristyS , Community Support Specialist
Employee SuperUser

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