Why when I process a payment, ACH, online on 2/1, as of today 2/6, I have not received those funds?


Hi there, vickey,

When using the QuickBooks Payments service for receiving the invoice payment, it will generally take 2-3 days to receive the funds for a credit card payment. However, if you're using an ACH Bank Transfer, it generally takes up to 2-7 business days.

Should you have additional questions to verify the status of the payment, I invite you to contact our Merchant Services Support Team. They have the necessary tools to further assist you. 

You can also check our Deposit FAQ for more detailed information.

You are always welcome to come back in if you have further questions concerning payments in QuickBooks Online, I’d be happy to answer it for you. Have a great day!

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