Why do you think that some of the employees are having the tax taken out and others not when they have all been added the same way?

Answer

Good day, deanne.

I'm here to ensure your taxes are calculating correctly when running payroll. Let's get this sorted out.

Just to clarify, what specific tax is not calculating in QuickBooks Desktop? It's possible that the employee's name is highlighted with a yellow background when running a payroll. This happens when you've initially entered some payroll information and closed the window. 

In this case, you will have to remove the information or reverting the paycheck. Before doing so, let's ensure that you've installed the latest tax table before creating paycheck.

Here's how:

  1. Go to Employees.
  2. Choose Get Payroll Updates.
  3. Make sure the Download Entire Update checkbox is selected in the Get Payroll Updates window.
  4. Click on the Download Latest Update button.
  5. Then, click on OK to close the QuickBooks Desktop Information window.

Then, let's go back to creating paycheck by following these steps:

  1. Go to Employees, select Payroll Center and choose Pay Employees tab.
  2. Click the Resume Scheduled Payroll button.
  3. Right click on the employee's name and select Revert Paycheck.
  4. Click Finish Later.

I've added some screenshots below to help you with the process.

If you get the same results, let's follow the additional troubleshooting steps outlined in this article: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

That should do it. Keep me posted how it goes by leaving a comment below. I'll be sure to get back to you. Have a great day.

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IntuitJane , Community Support Specialist
Employee SuperUser

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