Why won’t my chip reader work on any of my devices?


Hi there, christina.

Thanks for joining the Community. I'm here to provide some information about the compatible devices for the GoPayment chip reader. 

The chip reader is compatible with most handsets using the installed version of Mobile Payments. However, it won't work with iPad Pro (11 inch).

To see detailed list of chip reader compatibility, you can check out this blog: Get the new GoPayment EMV chip card reader.

This should point you in the right direction. Reach out to me if you have further questions. I'm always glad to help. Have a great day.

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    IntuitJane , Community Support Specialist
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