changed my Os from Windows 7 to Windows 10, now software tells me that i have registered my product more than once

I upgraded my Os to Windows 10, On my registration i am INFORMED that the product has been registered to many times on the PC, have been trying to resolve this query for 3 months now...can you assist me

Answer

Good day, darren.

I'm here to make sure you're able to register QuickBooks, so let me guide you to the right support.

Your QuickBooks Desktop exceeds the usage of grace units in registering the software. With issues like this, I recommend contacting our Technical Support Team. They have direct access to your account and will add grace units to your QuickBooks License. 

Here's how to reach them:

  1. Go to https://help.quickbooks.intuit.com/en_GB/contact.
  2. Choose QuickBooks Desktop.
  3. Select Install & Setup and then Register QuickBooks
  4. Click on Get Phone Number.

Just in case, I've got some helpful articles for you to check out about registering QuickBooks:

That should point you in the right direction. Let me know how it goes after contacting them by leaving a comment below. I'll be around to help. Take care. 

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IntuitJane , Community Support Specialist
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