You aren't logging all my miles?


Getting your mileage to track properly is my priority, behansen11,

I'd like to offer my assistance with this mileage app feature.

When it comes to tracking your mileage, QuickBooks Self-Employed (QBSE) relies on some of your phone’s native settings to track trips. Sometimes new or updated system settings like battery optimization or location access affect whether the app can track your trips.

I'd like to share a resource that can help you get familiar with the Mileage Tracking feature in QBSE. Our Community guides explain how to find and use each of the app's features. This article about mileage tracking would be a great one to start with:

If these steps don’t track your trips, please let me know. I'd also recommend reaching out to our QuickBooks Customer Care Support for them to check your account. They have the necessary tools to check and pull up your account in a secure environment.

Stay in touch with me and let me know how it works on your end. I'm always here to help you in making sure your app is tracking all your trips. Have a great day!

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