Why are Taxable items in POS being mapped to Non Taxable Sales in Desktop?

Inventory items with a Taxable SalesTax Code are included in Non Taxable Sales in Quickbooks Desktop.  Tax is being collected on these items and that shows up in Quickbooks Desktop as well.

Answer

Hello there, lynne4smhc,

Let's check the sales tax code calculation so you can map the taxable items to the right account.

The taxable items in POS should also appear as taxable in QB Desktop once they are imported.

Here's how to check:

  1. Go to File, choose Preferences, then select Company.
  2. Select Sales Tax.
  3. Locate the tax code that's in question, then choose Edit Tax Code.
  4. Check information, then click Next.
  5. Make sure that the radio button is under Multi-Rate Tax, select Next.
  6. Select Taxable or the Tax Code that they have in QB Desktop.
  7. Click Finish once done.

I've attached screenshots below for your reference.

If the taxable items were already set as taxable in your POS account, I'd recommend contacting our QuickBooks Point of Sale Support Team. They can check your account using a secure remote access session to properly map your taxable items to QBDT.

Please let me know if you have further concerns about mapping your inventory items to QuickBooks. I'm just around if you need help.

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IntuitRea , Community Support Specialist
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