Filing VAT return error "the submission of this document has failed due to departmental specific business logic in the body tag".

Until now I have manually entered figures online. This is my attempt at submitting electronically via the application. This is my first attempt at MTD electronic submission and I'm unsure what the error means. 

1) Did the application successfully connect to HMRC servers?

2) Where do I get more information on the cause of the error - what does it actually mean? 

3) what next steps can I try?

I have now filed the return the old way and filled in the gateway boxes by hand. 

1) is there a way to test the connection and get responses or messages in the application?

Many thanks



So it seems that the software did indeed connect successfully. I received an email response from HMRC:


Thank you for sending in the online VAT submission to the 'TEST IN LIVE' service.

The submission for reference 28598XXXX was received on 01/02/19. Unfortunately it could not be accepted as it failed HMRC data checks.

To correct this please use the help provided within the software you used to complete your form and send it again.


That's a good start. I presume my first Q is answered, Successful connection. 

Where to from here? 

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