I log in but a green circle just goes round and round no matter if im on my cell phone or desck top .Its now 2 weeks that it does this how can ó Foz it?

Log in but does not go past loading

Answer

I appreciate you keeping me posted on this situation, laguera112015,

I've checked and verified that there is an ongoing investigation of this error. At this time, our Engineering Team is working to get this issue resolved as soon as possible.

In the meantime, I'd recommend reaching out to our QuickBooks Customer Care Support Team so you'll be added to the affected user's list. Rest assured, you'll be notified via email as soon as we have updates for you.

Here's how to reach them:

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. On the Contact Us page, select a topic.
  4. Click on Get Phone Number button to see the support number.

We appreciate your patience while we continue working on this. I'll be around if there's anything else you need. Have a great day!

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