App transactions not showing in website after logging in with same account. Subscribed to Self-Employed already, keeps asking me to sign up?

I pay monthly for using the app (50% off). When I log into the account via browser, I can log in successfully, however there is NO information, and I just get "start trial now" everywhere.

Answer

Good day, contact.chrismc,

Thanks for joining us here in the Intuit Community. Let me help you login to your QuickBooks Self-Employed account.

Upon accessing your QuickBooks Self-Employed account via a web browser, make sure that you are using your QuickBooks Self-Employed login credentials when you sign up for the service.

To further isolate the issue, kindly check the Intuit account you’re currently signed in. Once verified, access your account through a web browser and use this link https://selfemployed.intuit.com/login.

However, if still, you weren’t able to login to your account, I suggest contacting our QuickBooks Self-Employed Customer Care so they can pull up and check your account.

You are always welcome to come back in if you need further assistance concerning your QuickBooks Self-Employed account, I’m always here to assist. Have a great day!

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