Do I need a signature for credit card payments from the app?

Do I legally need a signature for transactions if they aren’t disputed?

Answer

Hello there, shanweise

Thank you for reaching out to us here in the Community.

I’ll help make sure you’ll get the right support with confirmation of having a signature when processing credit card payments.

Since the signature has legal purposes and the Intuit Community is a public forum, I’d suggest contacting our Merchant Services Care Team. They can help verify if your signature should be needed for your credit card transactions that aren’t disputed from the GoPayment app.

Here’s how you get in touch with them:

  1. Go to https://community.intuit.com/browse/payments-contact-us.
  2. Get the phone number for GoPayment.

Please update me how the call goes, shanweise. If there's anything else you need help with, feel free to leave a comment below. Have a great day!

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IntuitRaymondJay , Community Support Specialist
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