If I have Payroll Full Service, do I need to complete any tasks for the w2 and other forms. How do I know Quick Books has completed their end?

This is my first time using Quick Books Payroll.  Sorry if this question is obvious.  

Answer

Thank you for reaching out to us, kelly_p_farley.

There isn't a need for you to file the payroll forms since you're using QuickBooks Desktop Full-Service Payroll (Assisted payroll). Our payroll experts will file your returns and send copies to your employees via mail.

You can view or print the copies of the filed forms in the Payroll Tax Center (PTC), which is available approximately 35 days after the end of the quarter.

To view or print the forms:

  1. Go to Employees, select Payroll Center.
  2. Click the File Forms tab.
  3. Click View/Print forms & W-2s.
  4. Enter Payroll PIN, then click OK.
  5. On the upper-left corner of the Payroll Tax Center window, click Filed Forms.
  6. Select the forms you want to view or print.
  7. At the bottom of the list of filings, click Open/Save.

If you receive an error or to bypass a pop-up blocker when PTC opens, hold down the CTRL + ALT keys on your keyboard simultaneously until the PDF opens.

I also recommend contacting our assisted payroll experts if you have questions along the way.

Here's how to contact them:

  1. Go to https://payroll.intuit.com/support/contact/?infoSrc=qs&service=1.
  2. Click the Select the product you are using drop-down.
  3. Click QuickBooks Assisted.
  4. Select Payroll.
  5. Click the View Contact Info button to get the phone number.

Feel free to read through these articles for more details and other related questions:

That answers your concern for today.

Drop me a line if you have a follow-up question and I'll get back for you.

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IntuitMaryLand , Community Support Specialist
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