Is there a manual for the Contactless, Chip and Magstripe Card Reader? I would like documentation on taking Apple Pay payments. No documentation came with it.

I received the new reader with zero documentation. The box says to go to quickbooks.com/mobile-payments but there's nothing there either in the way of a manual or instructions. It's not confidence-inspiring to take payments from customers when you don't know it supposed to work. 

Answer

Thank you for taking the time to reach out to us, CuriousUser.

Our Merchant Support Team can advise you the best way to document the payments. 

Here's how you can reach them:

  1. Go to this link: https://community.intuit.com/browse/payments-contact-us
  2. Get the phone number of the QuickBooks Payments to contact us.

Wishing you nothing but the best for you and your business. Have a great day!

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IntuitKristyS , Community Support Specialist
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