What does it mean when a receiving voucher says "return to Vendor"?

I looked in an item's history in the item list and there was something listed there that said "Return to Vendor" and it had a negative quantity beside it? What does that mean and how can I fix it?

Answer

Hello there, ap.toontimecusto,

The negative quantity indicates that you've returned an item to a vendor. It'll be subtracted from the total inventory that you have on hand.

The merchandise you've returned to a vendor is recorded on a voucher in the same way in which you receive items. The only difference is you enter a negative quantity for the returned items.

If the merchandise you've returned was not yet recorded into your Point of Sale inventory, you can choose to simply not receive it. 

That'll get you going, ap.toontimecusto. Don't hesitate to let me know if you have additional questions. I'm here anytime to assist you more. 

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IntuitRea , Community Support Specialist
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