I am getting error code 80070057 when trying to open up a client's QB Desktop file.

Answer

Hi there ysukhenko,

Let me help how to resolve the error code 80070057.

Whenever you get this error, it means that you don’t have sufficient permissions to delete files in a specific folder.

In order to use QuickBooks in a multi-user environment, you must write or read access, and create or delete the rights to the folder where the company file is stored.

Here are some of the recommended solutions that you can perform to resolve the error.

First, you can re-launch your QuickBooks and runs as administrator.

Here’s how:

  1. Right-click the program icon.
  2. Choose Run as administrator.

My second recommendation is to move the company file to a local drive which is the C:\ drive, (default drive) so that all computer on the network can have access to the file.

For more recommended solutions please check this article: Error 80070057 the parameter is incorrect or You do not have sufficient permissions.

Please let me know how it works, I’d like to make sure that your concern is fully resolved. I’ll be here whenever you need help. Have a good day!

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IntuitGlenn , Community Support Specialist
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