Can you create delayed charges in mobile app.........If so, what are steps.....I cannot find any path to creating it under either invoicing or customer.......Please help.

I am using Android version so perhaps there is an update or something that may offer this feature.

Answer

Hi there, jackayers,

Right now, the mobile app won’t allow you to create delayed charges. However, you can use this feature when you're logged in to your QBO account via a web browser.

Follow the steps to create a delayed charge:

  1. Click the Plus icon at the top.
  2. Select Delayed Charge.
  3. Select a customer from the Customer drop-down menu.
  4. Enter the date of product/service delivery in the Delayed Charge Date field.
  5. Enter the details of the product or service delivered, including DescriptionQty and Amount.
  6. Click Save and close.

Once done, you can create an invoice and add the delayed charge created above.

Here's how:

  1. Click the Plus icon at the top.
  2. Select Invoice under Customers.
  3. Select the customer mentioned above.
  4. The delayed charge created above will automatically pop-up on the right side of the page.
  5. Click Add to attach the transaction.
  6. Click Save and close after verifying the entry.

Please see the attached screenshots for your guidance.

I suggest sending a request to our product engineers on how you'd like this feature to be available on the QuickBooks Online mobile app.

Here's how:

  1. Go to the Gear icon at the top then choose Feedback.
  2. Enter your comments or product suggestions then click Next.
  3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
  4. From the drop-down, choose the appropriate category then click Send message.

To learn more about features supported on mobile devices, please check out this article for more details: Compare mobile app features.

That'll do it. By following the steps above, you'll be able to create a delayed charge.

Feel free to leave a comment below if there's anything else I can help you with creating a transactions in QBO. I'd be happy to help.

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IntuitMaryLand , Community Support Specialist
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