we set up providers as associates and when we post a sale - we login for the sale under cashier- there are some sales that are being posted under assosiate and cashier?
We have 5 providers in our clinic - we set up providers as "associates" and when we post a sale - we login for the sale under cashier. We are finding that there are some sales that are being posted as ( for example) Associate A and Cashier B - this is really concerning because this is affecting payroll and overall charges per associate. Can you suggest how this is happening? We do not even have a place to change the associate while posting a sale - so then why is it working its way into the sale?