With the newest swipe/chip and tap reader, I can't take an Apple Pay tap why? What am I leaving out? I have it turned on on my iPhone which is what I use the reader with?

Taking a GoPayment tap via Apple Pay?  


Good day, gregory.

You can perform the appropriate steps for your device's specific parameters to ensure it is optimally configured to work with Go Payment.


  • Turn off restrictions for GoPayment: Settings General Restrictions disable
  • TTY mode must be off: Settings Phone > TTY Mode > off
  • All internet Cookies must be allowed: Settings Safari Allow Cookies > always

If it doesn't work, I'd recommend contacting our Merchant Support team, they can open an investigation about this issue and update you with a fix. Here's how you can reach them:

  1. Click this link: https://community.intuit.com/browse/payments-contact-us
  2. Choose the QuickBooks Payments phone number to contact us.

Please know that I'm only a post away if you have any questions about QuickBooks. 

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IntuitKristyS , Community Support Specialist
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