I cannot login to desktop site ever since I downloaded and logged into the Mobile App

Just signed up for a trial 2 days ago and everything worked great I was even planning on upgrading...... but then I downloaded the Mobile App to give a go and it works great..... but now I can't login to the main desktop site on any computer or with any browser, this is a server side error. I can login to the app and use it with no problems but the desktop site always brings this error code for me.

ErrorId: 8BA72C5CB9EAF8F64C9C81E9DE37206E | 12Qw5cX31y

Page: https://selfemployed.intuit.com/home

Occurred: Sat Jan 12 07:32:40 PST 2019

Response Status: 500

App Server: qbseweb-78b9949f9c-wnw2b


Hello there, yoitz90,

Thank you for providing a detailed information on the error you received. Please use this login page: https://selfemployed.intuit.com/login.

Let’s make sure to use the same login credentials. Please let me know if there’s anything else I can help you with.

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IntuitMaryL , Community Support Specialist
Employee SuperUser
2 additional answers

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