When I try to get a profit and loss report and input a date it just gives....Dec 31, 1969 - Dec 31, 1969 for the date no matter what date I put in, how do I fix this?


Hi there, graham.bromby.

We currently have a reported case about Profit and Loss showing only a month to date report. Our product engineers are investigating the root cause of this issue and still working for the permanent fix.

I'd suggest contacting our Customer Support Team to add you to our notification list. They'll send you an email update or resolution for this issue.

Here's how to reach them:

  1. Open this link: https://help.quickbooks.intuit.com/en_CA/contact.
  2. Select QuickBooks Online.
  3. Click Year-end, and choose Reports.
  4. Click Customize profit and loss report
  5. Click on Get Phone Number to call us. 

We appreciate your patience in this matter and will keep an eye on the issue. I'll get back to you if there's an update.

Was this answer helpful? Yes No
IntuitRC , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.