How do I correct missing bank transactions that should have been downloaded?

Answer

Thanks for posting in the Intuit Community, freedom5603,

Let me get the help you need about missing bank transactions in QuickBooks Self-Employed.

  1. Click the Gear icon at the upper right corner.
  2. Choose Bank Accounts.
  3. Click on Refresh All button.

Once done, kindly repeat the same steps for at least 3 times and another in the next 24 hours to allow the bank to regain its connection.

However, if there are still missing transactions after completing the steps above, I invite you contacting our QuickBooks Self-Employed Customer Care support for them to further check your account and determine what caused the error.

Please feel free to reach back out, if there’s anything else you need help with about missing bank transactions. I’d be glad to help out. Have a wonderful day ahead!

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