How do I confirm the test transitions to confirm the Electronic Services?

We are a seasonal, summer business and we suspended our payroll service for three months.  I have signed on and paid for access to do my final tax payments for the year and Intuit has disconnected my ability to do online filings.  There does not seem to be a way to confirm the amount of their test transactions - no way to initiate the test transactions or report them.  Any advice would be appreciated.  

Answer

Great day to you, dnpowitz,

I’m here to ensure that you’d able to confirm the test transaction.

Let’s perform the steps to move forward:

  1. Click the Gear icon at the top.
  2. Click Payroll Settings.
  3. Under Bank Accounts, choose Company.
  4. Select Verify Account, then enter and confirm the amount.

Just to set your expectation that you’ll only get one attempt to verify test transaction.

However, if you’re unable to confirm the test transaction, I invite you to contact our Payroll Support Specialist. They have the specific tools to further check your account and enter the test transaction.

To know more on how to confirm test transaction, here’s an article that you can check on: Verify test transaction.

If there’s anything else you need help with in activating Electronic Services, please don’t hesitate to reach back out. Have a wonderful day ahead!

Was this answer helpful? Yes No
Default user avatars original
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.