Is anyone having trouble making changes in the rewards program using QB POS 2013?
I'm currently using QB POS 2013 Pro Level. We have a rewards program in place that we've been using for 4 years now. We decided to change our tracking period time frame. When we made the adjustments it made many of our customer's accounts inaccurate such as threshold amounts varied by person and rewards were erased when we chose the option to keep the current rewards. I spoke with support and they suggested "run verify" and if that came back with no errors to perform a clean reinstall. I did that but it did not correct the reward manager issue. Has anyone else experienced this recently?