Have a client that has an amount showing up on one of their County Sales Tax that has already been paid. Is there a way to remove the amount without causing any issues?


Great day to you, becky,

Let me help share information on how to process Sales Tax Adjustment in QuickBooks Desktop.

To help us resolve the problem, you can either record a payment or adjust sales tax.

To Adjust Sales Tax, here’s what you’ll need to do:

  1. Go to the Vendors menu then click Sales Tax.
  2. Select Adjust Sales Tax Due.
  3. In the Sales Tax Adjustment window, enter the adjustment date, sales tax vendor, adjustment account and other relevant information.
  4. In the Adjustment section, select if you need to increase or reduce sales tax then enter the adjustment amount.
  5. (Optional) Enter any additional note in the Memo field.
  6. Click OK.

Here’s an article that you can check on for more detailed steps: Process Sales Tax Adjustment.  

As always, you can contact our QuickBooks Support team if you need assistance with the steps. They have the necessary tools like screen sharing to walk you through.

Here’s how to reach them:

  1. Click this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose the QuickBooks Product.
  3. On the Contact Us page, select a topic.
  4. Click on Get Phone Number button to see the support number.

Feel free to reach back out if you have further questions on how to Adjust Sales Tax in QuickBooks Desktop, I’d be glad to answer it for you.

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