Hello there, a1testers

Let’s get rid of the error when trying to generate the 941 tax report.

This error typically appears if the file is incorrectly read.

To help fix this, let’s try some troubleshooting steps below:

  1. Continually click OK on the error message until the update is 100% complete.
  2. Close and reopen QuickBooks.
  3. Make sure your QuickBooks is updated to the latest release.
  4. Close QuickBooks and restart your computer.
  5. Right-click QuickBooks icon, then select Run as the Administrator.

If the error still persists, let’s consider using a cable-connected Internet connection when trying to retrieve updates. Then, let’s give Full Control to users by performing the steps below:

  1. Right-click on the QuickBooks Desktop icon, then select Open file location.
  2. Press the Backspace key once.
  3. Right-click on the QuickBooks 20XX (XX = year) folder, then select Properties.
  4. Go to the Security tab, then select Edit and choose Add.
  5. Type Everyone, then OK.
  6. Put a checkmark next to Full Control.
  7. Select Apply.
  8. Repeat steps 5 (change the Everyone to Users) to 7.

Once done, let’s try some additional troubleshooting solutions below so the error will be resolved. Here’s how:

  1. Access the Control Panel from your Windows button.
  2. In the search box, enter UAC then select Change User Account Control settings.
  3. You can either turn off or turn on the UAC.
  4. Configure Firewall and Internet security settings for QuickBooks Desktop.
  5. Run Reboot.bat.
  6. Repair QuickBooks Desktop.
  7. Reinstall using clean install.

For more information, please refer to this article: Fixing Windows "The File Exists" Error.

Please feel free to let me know how it works on your end, a1testers. I’ll be here to help with your payroll concerns. Have a good day!

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IntuitRaymondJay , Community Support Specialist
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