With Quickbooks Desktop Accountant, how do I access the ViewMyPaychecks Company View with the Admin login? When I select company view it isn't working.

With Quickbooks Desktop Accountant, how do I access the ViewMyPaychecks Company View with the Admin login? When I select company view it isn't working. It acts like the login was successful and then nothing happens. I haven't created any other users and I am only using the Admin login.  We are just starting to use ViewMyPaychecks for multiple clients.

Thanks in advance.

Answer

Hello there, jeff,

You can log in to ViewMyPaycheck using a private window to check if it’s the wobbly connection interference making you unable to access your account.

Here’s how:

  1. Click the wrench icon in the top right corner of the screen.
  2. Click New Incognito window then visit this link: http://paychecks.intuit.com.
  3. Sign in using your admin login and password.

If you're able to log in successfully you can perform clearing the cache and temporary files of your browser.

Here’s how:

  1. Click on the settings icon that appears to the right of the address bar. this appears as three vertical dots.
  2. From the menu, select More tools.
  3. Click Clear browsing data.
  4. Check the Cookies and other site data and Cached images and files.
  5. Select All time in the Time range drop down box and click on the CLEAR DATA button.

For reference, you can check this article: How do I clear temporary internet files and cache?

Please let me know how it works so I can extend my help if needed. I’m always here to help. Have a nice day!

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IntuitGlenn , Community Support Specialist
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