With Quickbooks Desktop Accountant, how do I access the ViewMyPaychecks Company View with the Admin login? When I select company view it isn't working.

With Quickbooks Desktop Accountant, how do I access the ViewMyPaychecks Company View with the Admin login? When I select company view it isn't working. It acts like the login was successful and then nothing happens. I haven't created any other users and I am only using the Admin login.  We are just starting to use ViewMyPaychecks for multiple clients.

Thanks in advance.


Hello there, jeff,

You can log in to ViewMyPaycheck using a private window to check if it’s the wobbly connection interference making you unable to access your account.

Here’s how:

  1. Click the wrench icon in the top right corner of the screen.
  2. Click New Incognito window then visit this link: http://paychecks.intuit.com.
  3. Sign in using your admin login and password.

If you're able to log in successfully you can perform clearing the cache and temporary files of your browser.

Here’s how:

  1. Click on the settings icon that appears to the right of the address bar. this appears as three vertical dots.
  2. From the menu, select More tools.
  3. Click Clear browsing data.
  4. Check the Cookies and other site data and Cached images and files.
  5. Select All time in the Time range drop down box and click on the CLEAR DATA button.

For reference, you can check this article: How do I clear temporary internet files and cache?

Please let me know how it works so I can extend my help if needed. I’m always here to help. Have a nice day!

Was this answer helpful? Yes No
IntuitGlenn , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.