I need Municipal taxes for City of Green, Summit County Ohio, but this isn't in the Local Taxes section of the Withholdings screen. How do I get Ohio taxes configured?

Green Ohio has a 2% Municipal tax for Employees working in their boundaries.  I need to ensure my employees are configured to withhold these taxes, but there isn't an option in the Local Taxes section.

The instructions say: Not seeing the correct local tax jurisdictions above? Please call our care team today to set up the correct taxes for your location.

But I can't figure out how to contact the "Care" team.


Hi Joshua.Roth, 

You can contact our Phone Support Team to help you set up your employees municipal taxes correctly. 

Here's how to reach them:

  1. Go to this link https://community.intuit.com/standalonepayroll-ifsp
  2. Click Contact us on the right side.
  3. Under the Intuit Full Service Payroll section, use the phone number listed to call them.
Reach out to us anytime if you have any other questions. We'll make sure to assist you.
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IntuitMariaS , Community Support Specialist
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