We have 3 different gopayment devices. They go to different markets weekly. Can I track which unit does what sales? Right now I just get a list of all sales on POS.

For instance, I use the app to process all sales (cash and cc). I have three different cash boxes and each has it's own gopayment device, but my employees use their own phones. If I pull up my pos sales history, I see all of my sales, but they are all listed chronologically as mobile sale. I want it to say Mobile Unit 1, 2, or 3. Any thoughts?

Answer

Greetings, techlyon.

Welcome to the QuickBooks Community. I'm here to help and make sure to guide you to the right support.

QuickBooks Online (QBO) offers a class tracking feature that provides a system for categorizing transactions. This helps you go beyond the basic ways of assigning transactions to expense or income accounts when you process payments in your Merchant Services center.

In this case, I suggest contacting our Merchant Services Team. They'll be able to check your account's configuration for class tracking. 

You can reach them through this link: QuickBooks Merchant Services or QuickBooks Online support.

That'll do it. You should be able to track sales for each unit after checking your account's settings.

Please let me know if you have any other concerns and I'll be here to help. Have a great day.

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IntuitJane , Community Support Specialist
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