I work for a bank and am writing on behalf of a customer who had 3 fraudulent charges to their business checking account thru Intuit. How do I dispute these charges?

3 fraudulent charges each made payable to Patricia Steinho Sale - how do I dispute these charges and get the money returned?


Hi there, jfoster

I appreciate you taking time to reach out to us here in the Community.

I'm here to ensure you’ll get the right help to dispute the charges and get the money returned from your customer.

Since Intuit Community is a public forum and we value data security, I’d suggest reaching out to our QuickBooks Desktop Point of Sale (POS) Support Team. This team is the best resource for such inquiries, as they're able to request company information to securely access your account. 

Once they have this information, they'll be able to provide you the options on how to deal with the charges for your refund request.

Here's how to contact our POS Support Team:

  1. Go to https://community.intuit.com/browse/payments-contact-us.
  2. Get the phone number for Intuit Point of Sale (QuickBooks Desktop).

Stay in touch with me on how the call goes. If you need anything else about POS, feel free to comment below. I'm just a few clicks away, jfoster

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IntuitRaymondJay , Community Support Specialist
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