intuit online payroll.

I use Intuit online payroll integrated with online timeclock.  for first time, the OT hours are not carrying over to check calculation and I can't edit the check.  What is happening?


Good day, yardleypopp!

We want to help you with your OT hours. However, the data is coming from a third party app. For third-party app integration, the right mapping or setting is done on the integrating app. I’d encourage calling them first to check the mapping or setting.

If the same thing happens after making sure that the setting is correct, please contact our chat or phone agents to investigate this further. You can find the chat link and their number through this link:

Feel free to join me back here if you need anything else. Have a nice day!

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IntuitJess , Community Support Specialist
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