can only enter whole number in item detail in gopayment.

I have an item - instruction at $60 per hour. We charge in .1 increments. I am unable to enter a number less than 1. In other words the key pad that comes up looks like a phone pad and does not allow a "." which would allow for less than a whole number.


Hi there, TTSA Treasurer

Thank you for reaching out to us here in the Community.

This time, the option to enter an amount less than a dollar in GoPayment  is unavailable. I’d recommend sending feedback to our Product Development Team. Let's share with them that you’d like to enter decimal numbers in the item detail.

By doing so, your feedback helps our engineers prioritize what to do next. They’ll also make ways to implement this feature into future updates.

Here’s how to submit your valued feedback:

  1. Go to QuickBooks Online Feature Requests forum.
  2. Start typing in the Enter your idea box and select a Category.
  3. Enter your comments or product suggestions.
  4. You can attach a file for further details of your request.
  5. Enter your email address.
  6. Click Post idea.
  7. Once done, you can track anytime your submitted feedback through this website.

Stay in touch with me if you have other concerns. I’m glad to help, TTSA Treasurer. Have a great day!

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IntuitRaymondJay , Community Support Specialist
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