how do I make an item inactive. I have several items that I don't sell anymore or are discontinued, and would like to inactivate them.

I would like to inactivate an inventory item in QB Point of Sales system. All that I read doesn't work, cause I think that is for QB desktop. Is is possible for POS?

Please help!

thanks, E


Good day, echristian1015,

Currently, the option to make items inactive is unavailable in QuickBooks Desktop Point of Sale. If you are no longer selling an item and don’t want to delete it, you may set an item as “Unorderable”.

To do this task, you can follow these steps:

  1. Go to the Item List.
  2. Edit the Item.
  3. Put a check mark in the Unorderable box, in the Misc and Shipping section.
  4. Click Save.

As always, you can our QuickBooks Point of Sale Support team if you need assistance with the steps. They'll be able to help you navigate using one of their tools

Here’s how to reach them:

  1. Go to this link
  2. Select QuickBooks Desktop.
  3. Select Point of Sale.
  4. On the Contact Us page, choose a topic.
  5. In the Here's how to connect with a QuickBooks expert section, click Get Phone number.

Please feel free to reach back out if you have further questions about making items inactive in QuickBooks Desktop Point of Sale, I’d be happy to answer it for you. Have a great day!

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