Payroll is not pending in bank account yet and it normally is?

Payday is Wednesday. However the checks are usually pending in the bank account by now and they are not there. Will they be there tomorrow?


Hi debbie,

Thank you for reaching out to us. I'm here to provide some information about the direct deposit processing timeline. 

Since the paycheck date would be on Wednesday (12/19/2018), the debit of your bank account occurs the day before the check date. Please know that you'll need to transmit payroll two banking days prior to the paycheck date before 5 PM PST. 

I've added an article for you to check out about the direct deposit processing timeline: When do direct deposits post?.

If you want to verify the status of your direct deposit, you can always reach out our Payroll Support Team. 

Here's how:

  1. Go to
  2. Choose Basic, Standard & Enhanced.
  3. Select Payroll.
  4. Click on View Contact Info.

From there, one of our payroll specialists will be able to pull up your account and provide further information about the direct deposit's status.

Let me know if you have any other concerns and I'll be around to help. Have a great day.

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IntuitJane , Community Support Specialist
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