when I imported paypal file, the transaction fees were not included. help!

Answer

Glad to see you here in the Intuit Community, suekmccrwc,

I’m here to ensure that you would be able to import all your transactions.

To further isolate the issue, kindly check the format of your file if it is one of the accepted formats when importing transactions in QuickBooks Self-Employed and make sure that the date format is DD/MM/YYYY.

For a more detailed information, kindly check the attached screenshot.

Once the format is verified, kindly try to import the missing transactions only, using the steps below:

  1. Open QuickBooks Self-Employed in a web browser.
  2. Select Gear icon at the top.
  3. Select Imports.
  4. Select the account you want to import into. Make sure it's the same account you downloaded data from.
  5. Follow the instructions to finish importing your data.

You'll be prompted with a message once the import is successful. Moreover, to categorize your transactions, please log back into your account and review everything from there.

As always, you can contact our QuickBooks Self-Employed Support team if you need assistance with the steps. They'll be able to help you navigate using one of their tools.

Please let me know if you have further questions importing transactions in QuickBooks Self-Employed, I’d be happy to answer it for you. Have a great day.

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