when I imported paypal file, the transaction fees were not included. help!


Glad to see you here in the Intuit Community, suekmccrwc,

I’m here to ensure that you would be able to import all your transactions.

To further isolate the issue, kindly check the format of your file if it is one of the accepted formats when importing transactions in QuickBooks Self-Employed and make sure that the date format is DD/MM/YYYY.

For a more detailed information, kindly check the attached screenshot.

Once the format is verified, kindly try to import the missing transactions only, using the steps below:

  1. Open QuickBooks Self-Employed in a web browser.
  2. Select Gear icon at the top.
  3. Select Imports.
  4. Select the account you want to import into. Make sure it's the same account you downloaded data from.
  5. Follow the instructions to finish importing your data.

You'll be prompted with a message once the import is successful. Moreover, to categorize your transactions, please log back into your account and review everything from there.

As always, you can contact our QuickBooks Self-Employed Support team if you need assistance with the steps. They'll be able to help you navigate using one of their tools.

Please let me know if you have further questions importing transactions in QuickBooks Self-Employed, I’d be happy to answer it for you. Have a great day.

Was this answer helpful? Yes No
Default user avatars original
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.