My accountant used to manage our Intuit payroll system they are no longer working for us. We need to print W-2 and file the required documents and don't know how.

We will reactivate the payroll service to print and file but are unsure if we'll be able to send all the required documents to the government.


1 person found this helpful

Hi there, nmarks

Let me route you to the right support with reactivating your payroll account so you can print and file W-2, federal and state tax forms.

Since Community is a public forum and we value data security, I’d recommend reaching out to our Intuit Online Payroll Support Team. This team is the best resource for such inquiries, as they're able to request account information to pull up your account in a safe environment.

Once they have this information, they'll be able to reactivate your payroll account. They can also provide information on how to print and file the required documents to the government after reactivating it.

Here’s how to get their most up-to-date contact information:

  1. Go to
  2. Get the phone number for Intuit Online Payroll.

Please let me know if you have other payroll concerns, nmarks. I’ll be here to assist you further. Thank you for choosing Intuit Online Payroll as your payroll partner!

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IntuitRaymondJay , Community Support Specialist
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