My accountant used to manage our Intuit payroll system they are no longer working for us. We need to print W-2 and file the required documents and don't know how.

We will reactivate the payroll service to print and file but are unsure if we'll be able to send all the required documents to the government.

Answer

1 person found this helpful

Hi there, nmarks

Let me route you to the right support with reactivating your payroll account so you can print and file W-2, federal and state tax forms.

Since Community is a public forum and we value data security, I’d recommend reaching out to our Intuit Online Payroll Support Team. This team is the best resource for such inquiries, as they're able to request account information to pull up your account in a safe environment.

Once they have this information, they'll be able to reactivate your payroll account. They can also provide information on how to print and file the required documents to the government after reactivating it.

Here’s how to get their most up-to-date contact information:

  1. Go to https://payroll.intuit.com/support/contact/?infoSrc=qs&service=64.
  2. Get the phone number for Intuit Online Payroll.

Please let me know if you have other payroll concerns, nmarks. I’ll be here to assist you further. Thank you for choosing Intuit Online Payroll as your payroll partner!

Was this answer helpful? Yes No
Default user avatars original
IntuitRaymondJay , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.