One particular item has an average sale price that is incorrect. This is creating a problem with our COGS. How do I get to the source of th eproblem and correct this?

Answer

Hi Jjackson,

Allow me to teach you why this happens.

This could happen if you have created an item in Bill/Expense or in the Products and Services without Rate. The system recognizes the rate of the last bill/expense as the default COGS from the invoice created.

To sort this out, locate and edit the Amount on the Expense/Bill created for that specific item.

After that, change the Rate as well on the Products and Services to use the rate moving forward.

The reports on the Item Detail Report will update the current record once you apply the changes. The correct amount will apply moving forward when you create an invoice.

If you have further questions, don’t hesitate to ask.

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IntuitNelson , Community Support Specialist
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