I can't access my Quickbooks file anymore due to a software update. How can I bring in the data to Quickbooks online? Using my most recent backup?

Answer

We can do a wildcard search for your QuickBooks file, amandaherzberger.

On your computer search bar type one of the following:

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

Once the file is found, please take note of the file location and then open it in QuickBooks.

Here's how to open the QuickBooks file depending on the type:

Opening a company file (.qbw) or an accountant's copy (.qba)

  1. Click File, then Open or Restore Company.
  2. Click Open a Company File, then click Next.
  3. Select the company file.
  4. Click Open.

Restoring a Backup (.qbb)

  1. Click File, then Open or Restore Company.
  2. Click Restore a Backup File, then click Next.
  3. Select Local backup.
  4. Select the company file, then click Next.
  5. Choose the location where you wish to save the restored file, then click Save.

Once done, you'll want to continue converting your file to QBO. You can refer to this article for the detailed steps: Convert QuickBooks Desktop file to QuickBooks Online.

If you have further concerns, feel free to get back to me.
Was this answer helpful? Yes No
Original
IntuitShiella , Community Support Specialist
Moderator

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.