I can't access my Quickbooks file anymore due to a software update. How can I bring in the data to Quickbooks online? Using my most recent backup?


We can do a wildcard search for your QuickBooks file, amandaherzberger.

On your computer search bar type one of the following:

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

Once the file is found, please take note of the file location and then open it in QuickBooks.

Here's how to open the QuickBooks file depending on the type:

Opening a company file (.qbw) or an accountant's copy (.qba)

  1. Click File, then Open or Restore Company.
  2. Click Open a Company File, then click Next.
  3. Select the company file.
  4. Click Open.

Restoring a Backup (.qbb)

  1. Click File, then Open or Restore Company.
  2. Click Restore a Backup File, then click Next.
  3. Select Local backup.
  4. Select the company file, then click Next.
  5. Choose the location where you wish to save the restored file, then click Save.

Once done, you'll want to continue converting your file to QBO. You can refer to this article for the detailed steps: Convert QuickBooks Desktop file to QuickBooks Online.

If you have further concerns, feel free to get back to me.
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