Attach Documents to an Invoice not working

Currently using quickbooks pro 2019.  I've always been able to attach a document to my invoice or estimate using attach from scanner or computer.  Now I can see the scan manager working, view and save my document to be attached and then it just completely disappears.  Cannot drag and drop either.  I ran the updates, verified my data and ran rebuild.  Rebooted the computer and scanner and still nothing is attached as a scanned document.  Very frustrating.  Please help!!

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