Logo wont print or preview the correct size, It defaults to a small size even though large size is selected.

I select a custom logo for my form styles and select the "Large" option, but when I print of preview the image its small.

Answer

Hi there,

Thanks for posting your question in the Community. When the logo size isn't saving, I recommend clearing cache and cookies on your browser. Doing this can fix most issues that QuickBooks Online may be having. Here's a helpful article with instructions on how to do that: https://community.intuit.com/articles/1771580-how-do-i-clear-my-browser-cache-and-temporary-internet...

If you're still getting the same result after clearing cache and cookies, please contact our Phone Support Team at 1-855-253-1536. Hours of operation are 9 am - 8 pm EST. I'll be here if you need anything.



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IntuitJamesM , Community Support Specialist
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