What customer information is saved/stored on a computer running POS or on a server storing POS backup files?


Good day, nate,

Let me share information about the customer’s information saved/stored on a computer running POS or on a server storing POS backup files.

Currently, it’s the same exact information on your company file at the time you created a backup except for the item pictures.

Please also know that data backups can be done only from the Server Workstation. There is no need to do backups on client workstations.

There are several back-ups and restore features that Point of Sale provides, these are:

  • An automatic backup is made once a day when the Server Workstation exits the program or at a specific time that you schedule; the most recent ten backup files are maintained.
  • Backups are also made or suggested by Point of Sale anytime you run certain data-related tasks, such as when installing program updates, running the Clean Up Data utility, or importing data.
  • You have the option to include making a backup in your End of Day procedure and the ability to make manual backups at any time to the default or an alternate location.

If necessary, you can restore your company data from any available backup file; Point of Sale will automatically suggest the most recent backup to the default location for the restore.

For maximum protection, it is recommended that you do regular backups to removable media that you store off-site.

For future reference, here’s a great resource that you can check on Point of Sale file and folder locations.

If there’s anything else I can do for you about customer’s information stored on POS, don’t hesitate to reach out again. Take care.

Was this answer helpful? Yes No
Default user avatars original
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.