What customer information is saved/stored on a computer running POS or on a server storing POS backup files?

Answer

Good day, nate,

Let me share information about the customer’s information saved/stored on a computer running POS or on a server storing POS backup files.

Currently, it’s the same exact information on your company file at the time you created a backup except for the item pictures.

Please also know that data backups can be done only from the Server Workstation. There is no need to do backups on client workstations.

There are several back-ups and restore features that Point of Sale provides, these are:

  • An automatic backup is made once a day when the Server Workstation exits the program or at a specific time that you schedule; the most recent ten backup files are maintained.
  • Backups are also made or suggested by Point of Sale anytime you run certain data-related tasks, such as when installing program updates, running the Clean Up Data utility, or importing data.
  • You have the option to include making a backup in your End of Day procedure and the ability to make manual backups at any time to the default or an alternate location.

If necessary, you can restore your company data from any available backup file; Point of Sale will automatically suggest the most recent backup to the default location for the restore.

For maximum protection, it is recommended that you do regular backups to removable media that you store off-site.

For future reference, here’s a great resource that you can check on Point of Sale file and folder locations.

If there’s anything else I can do for you about customer’s information stored on POS, don’t hesitate to reach out again. Take care.

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