2FA Authentication via Google Authenticator etc

Hello I'm testing out Quickbooks online hopefully to purchase. while setting up security I note that I cannot because my country (Kenya) is not supported for sending Sms. My question is, is there a way to use the Google Authenticator app or some other 3rd Party authenticator in place of SMS?


Hi kuriandungu.

Thanks for your interest in our product.

For an additional layer of security, QuickBooks Online has an option to enable the verification feature each time you sign in. You should only be asked to verify your account when signing into your Intuit account on an unrecognized computer or device. Allow me to walk you through the steps.

  1. Log in to your Intuit Online Account.
  2. Select the Security tab.
  3. Select Turn On to expand the Two-step verification section.You will be prompted to enter a phone number if you initially did not enter it during the set up of your account. Enter the number you want to use to verify the account and select Turn on text message verification.
  4. Choose to receive the one-time pass code by either text message or voice message and select Turn On.
  5. Enter the one-time pass code you received and select Continue.

To disable, follow the same steps except select Turn off after step 3.

If you have spare time you can also check this link for more information: Multi factor authentication.

Keep in touch if there's anything else I can do for you. I'll be here to help you however I can.

Was this answer helpful? Yes No
Default user avatars original
IntuitJohnny , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.