I just upgraded to quickbooks pro 2019. I get an error message "The company file needs to be updated .Please ask your Quickbooks Administrator to update the file."

I am the Account Administrator. What do I need to do?

Answer

It is possible you are not logged in as the master admin but did you only try to open the file or did you attempt to restore from a backup (preferred any time errors pop up)

Other errors related to the master admin not being recognized can usually be fixed by renaming your *.tlg and *.nd files as *.tlg.old and *.nd.old these files should be small and should be created new every time you open your company but for unknown reasons they can grow in size and/or not reset. Try renaming these two and rebooting computer

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