Webconnect file download from bank on import

When I try to import my webconnect file which I downloaded from my bank, I receive the following message "QuickBooks is unable to verify the Financial Institution information for this download.  Please try again later."  I cannot get the file to import.

Answer

Do you have QB 2016 or newer?  If so then it can work, but there is something wrong with the file.  If that can't be resolved with the bank, then try our BRC OFX Cleaner in trial mode. It can fix files with the wrong encoding, and also clean up junk the banks put in the files in the payee and memo fields.





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