Can gopayment use any card swiper or do I have to use one that they sell me?

Answer

Hello there, gcwcmaster,

It's best to use the Intuit card readers when processing payments because they are designed to work with the system.

If you want to get to know the newest card readers that work with your QuickBooks product and learn how to set them up, please refer to this article: QB21 and QB31 mobile card reader compatibility and setup.

If you've decided which card reader to use, you can order a GoPayment card reader and it should arrive to you within 5-7 business days.

To set up, here's how:

  1. To turn on the device, press and hold the button on the side until the green light is visible.
  2. To pair the card reader with GoPayment app (for both iOS 9.0.0 or higher, and Android 6.0.0 or higher):
    • Choose Menu in upper-left, select Settings, then choose Card Reader.
    • Select Type, switch to Bluetooth reader and go back to previous window.
    • Ensure Bluetooth is turned on and the device is on.
    • Select Add a new reader. This allows the phone to detect the reader.
    • Click the Chip and Swipe reader. The reader should now be visible under My Card Readers section.
    • Return to New Payment to take a payment.
    • Process a payment using the card reader.
Processing payment using Chip, you need to insert card into the front slot with the Chip facing downward, and with magnetic stripe facing the Payer. On the other hand, if you'll Swipe the card, slide card across the slot on the back of the reader, and with magnetic stripe facing the Payer.

That's it. By using the Intuit card reader, you'll be able to process payments using QuickBooks GoPayment.

Please don't hesitate to leave a comment below if you have other concerns about using card swiper in QuickBooks Payments. I'm just around if you need help.
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IntuitRea , Community Support Specialist
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