Can I transfer my payment for quickbooks online plus global edition to a quickbooks online plus US edition?

I signed up for QBO plus global edition because I wanted the projects and budgets feature. However, I learned that only the QBO plus US edition has these features. So, I want to switch to the US version. 

Answer

Hi director,

At this time, the Projects feature of the program is available for QBO Plus users in Australia, Canada, France, UK and the United States. Also, we can't transfer the payment from one QuickBooks subscription to another.

Here's a link where you can sign up for a new QuickBooks Online US version: https://quickbooks.intuit.com/pricing/.

Once signed up, turn on the Projects feature in the company settings. Here's an article for more details: https://quickbooks.intuit.com/community/Help-Articles/Projects-FAQs/m-p/186002.

In case you wanted to speak with our support specialists, you can reach them by following the steps below. They can check your account to see if you're eligible for promotions.

  1. Click on this link: https://help.quickbooks.intuit.com/en/contact.
  2. Select QuickBooks Online.
  3. Select a topic.
  4. Click on Send Email.

I'll be around if you have any questions. 

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IntuitGarlynGay , Community Support Specialist
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